Responsible Gaming

Gambling can be enjoyable when it is kept within sensible limits. It also carries a risk of financial loss and may affect your wellbeing, relationships and daily responsibilities. No strategy can guarantee a win, and past results do not predict future results. Only gamble with money you can afford to lose after essential expenses have been paid.

Before you start, decide how much time and money you are comfortable spending. Think of this amount as the cost of entertainment. Do not increase it because you are losing, and do not chase losses by trying to win back money that has already been spent. A win is never guaranteed, and gambling should not be used as a source of income, a repayment plan or a solution to financial difficulty.

• Only gamble when you are calm, alert and able to make clear decisions.
• Set a money limit and a time limit before each gambling session.
• Keep gambling separate from rent, bills, food, savings and other essential expenses.
• Do not borrow money, use credit intended for essential spending or sell belongings to gamble.
• Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
• Take regular breaks and make time for work, study, family, friends and other activities.
• Keep your gambling private only if you are comfortable doing so; speaking openly can help you stay accountable.

Players in Australia must meet the applicable minimum age requirement. Do not allow children or other underage people to access your account or gambling devices. Keep account credentials private, log out after playing and use suitable device controls or parental controls where appropriate.

Personal limits can help you maintain control. Depending on the services available to you, account tools may allow you to set deposit, spend, loss or session limits, take a cooling-off break or close your account. These tools work best when they are selected before gambling begins and are treated as firm boundaries rather than targets to reach.

Review your account activity regularly. Consider how much time and money you have spent, whether gambling has affected your plans and whether you are comfortable with your behaviour. If you find that you are repeatedly changing limits, returning to play after deciding to stop or hiding gambling from people close to you, consider taking a longer break and seeking support.

Practical steps you can take

1. Decide on a weekly or monthly entertainment budget before depositing or playing.
2. Record deposits, withdrawals, wins and losses so you have a realistic view of your spending.
3. Use available account limits and choose a cooling-off period if you need time away from gambling.
4. Remove saved payment details and avoid keeping excess funds in a gambling account.
5. Use banking controls, transaction alerts or other financial tools that can help limit gambling payments.
6. Tell someone you trust about your plan and ask them to help you stay within it.
7. If you cannot keep to your limits, request account closure or self-exclusion rather than continuing to test your control.

A limit is not a guarantee that gambling will be affordable or risk-free. You remain responsible for making decisions about your finances and for complying with any applicable account terms. If a limit, break or self-exclusion request is not yet active, do not continue gambling while waiting for it to take effect.

Gambling can become harmful gradually. A problem is not defined only by the amount of money lost. It may also involve time spent gambling, emotional distress, secrecy or the effect on relationships and responsibilities. Early action can reduce harm, so you do not need to wait until a serious financial or personal crisis occurs before asking for help.

You may need support if you:

• Gamble for longer or spend more than you planned.
• Try to recover losses by gambling more often or with larger amounts.
• Feel restless, anxious or irritable when you cannot gamble.
• Think about gambling frequently or find it difficult to concentrate on other activities.
• Hide your gambling, losses or account activity from family, friends or colleagues.
• Borrow money, miss payments or use essential funds for gambling.
• Neglect work, study, health, relationships or other responsibilities.
• Gamble to escape stress, sadness, loneliness or other difficult feelings.
• Make repeated promises to stop or cut back but find that you cannot do so.
• Feel shame, hopelessness or distress because of your gambling.

If any of these signs apply, stop gambling and speak with a qualified support service or health professional. You can also ask a trusted person to help you restrict access to funds, close accounts and manage immediate financial concerns. Asking for help is a responsible step, not a failure.

If gambling has contributed to thoughts of self-harm or suicide, seek urgent help through emergency services or a crisis support service in Australia. If you or someone else is in immediate danger, contact emergency services without delay.

If you are concerned about your gambling, contact a gambling-help service available in your state or territory. Gambling Help Online is an Australian support option that provides information, counselling and guidance through online channels. You may also speak with your general practitioner, a psychologist, financial counsellor or another qualified health professional. Support can be confidential, and you can ask for advice even if you are unsure whether your gambling is a problem.

Self-exclusion is a stronger restriction for people who want to stop gambling for a defined period or indefinitely. Where self-exclusion is available, read the relevant terms carefully and choose the period that suits your situation. Do not create another account, use another person’s account or ask someone else to gamble on your behalf during a self-exclusion period. These actions can increase harm and may breach applicable rules.

If you are supporting a family member or friend, approach the conversation calmly and without judgement. Explain what you have noticed, listen to their concerns and encourage professional support. You cannot control another person’s gambling, but you can protect your own finances, set boundaries and avoid lending money for gambling. If children or vulnerable people may access gambling services or payment methods, take reasonable steps to restrict that access.

Our approach

Spinfred Casino provides responsible-gambling information to help players make informed choices. We may apply account checks, restrictions or other measures where required by applicable law, our procedures or the information available to us. Responsible-gambling tools and account actions may be subject to processing requirements, identification checks and applicable terms. They should not be relied on as a substitute for professional advice.

For further information about account limits, cooling-off periods, self-exclusion, account closure or support options, review the relevant account area and applicable terms or contact the available customer support channel. We will not publish personal contact details on this page. If you believe gambling is causing harm, act early: stop playing, secure your finances and seek support from a trusted person or qualified service.